User Notes

Language Barrier

September 3rd, 2007 by Chris Marshall

I was shopping in a self-checkout at a Home Depot, when I accidentally entered Spanish Language Mode. I think the software had a bug, in that the button “hot spots” were too wide. Apparently, this was a pretty big problem, as this sign shows (The “Accept” button was near the “Spanish” button): Apparently, it is […]

Apparently, it is an even bigger problem, as this story shows:

Infrastructure -What’s the Big Deal?

April 2nd, 2007 by Chris Marshall

This is simply a page that I put together when I was exploring the concept of “Social Infrastructure.” It is really not much more than a publishing of a raw stream of consciousness. There’s a ton more that can be written about this subject. Maybe I’ll write more. Maybe not. I don’t know if I really need to keep this up. I think I got my thoughts together on this.


Which Way?

September 25th, 2006 by Chris Marshall

I was walking into a store, and I couldn’t believe the signs

A picture is worth a thousand words:

Stuck Drawer

September 11th, 2005 by Chris Marshall

I’m usually quite impressed with Japanese design, but this one item bothers me.

I'm in a Tokyo hotel room, and there is a small chest of drawers. I usually open the drawer and put in my clothes if the stay will be more than one night. However, this drawer won't budge. What's the problem?

Ring My Bell

September 4th, 2005 by Chris Marshall

I keep hearing brief elevator emergency bell rings.

At this building I go to, I am always hearing a brief elevator emergency bell ring. I had never thought about it. We have the same elevators at my job, and I never hear it there. One day, I decided to give the matter a little thought, and I figured it out. What are the differences between the elevators at work, and these ones?

Truck Tires

September 4th, 2005 by Chris Marshall

When they redesigned the parking lot for our local supermarket, they neglected to keep something in mind…

Last summer, they rebuilt the supermarket near my house. This involved knocking it all down, temporarily sending all the rodents over to my place, and then rebuilding a monster three times the size of the old one. This has been, for the most part, a rousing success, but I have noticed one sign of a rather poor planning process.

Why I Don’t Like Touchscreens

June 18th, 2005 by Chris Marshall

I decided not to post pictures with this entry, simply because that would be impolite.

I had quite a sobering experience the other day at the supermarket.

Sleuth in Need of a Clue

June 18th, 2005 by Chris Marshall

Too Damn Small

In Borders Books, they have these neat "Title Sleuth" workstations. You are supposed to use these for looking up your books. The UI for the workstations isn't particularly good, but what always gets my goat is this:


May 31st, 2005 by Chris Marshall

Frustration is the mother of mickey-mouse, band-aid solutions.

I was just shopping, and used a Home Depot electronic cashier. The people who shepherd the customers through the registers obviously got sick of the inevitable by-products of the bad design of the register software.

Off the Hook

May 30th, 2005 by Chris Marshall

I have these neat new “satellite” cordless phones, but sometimes, they go “off the hook.” Both figuratively and literally.

I wanted to have phones throughout the house that could be used as an intercom, as well as a way to deploy phones into places where there was no wiring for phones. I checked around, and found that the 2.4 GHz system from GE seemed to have all the right buzzwords.